Cookie Policy

Last updated: November 1, 2025

What Are Cookies?

Cookies are small text files that are stored on your device when you visit websites. They help websites remember information about your visit and make the site work better for you.

This Cookie Policy explains how Social Square uses cookies and similar technologies on our creator platform. By using our platform, you consent to the use of cookies as described in this policy.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are essential for:

  • Authentication and session management
  • Security and fraud prevention
  • Platform functionality and performance
  • Remembering your preferences and settings
  • Social media account connections

Duration: Session-based or persistent as needed

Analytics Cookies

These cookies help us understand how visitors interact with our platform:

  • Tracking page views and user behavior
  • Measuring platform performance
  • Identifying popular features and content
  • Analyzing campaign engagement metrics
  • Improving user experience and platform design

Duration: Up to 2 years

Functional Cookies

These cookies enhance platform functionality and remember your preferences:

  • Remembering your language preferences
  • Saving your dashboard layout settings
  • Customizing campaign recommendations
  • Storing your notification preferences
  • Maintaining your social media platform preferences

Duration: Up to 1 year

Advertising Cookies

These cookies are used to deliver relevant advertisements and track campaign performance:

  • Tracking ad impressions and clicks
  • Measuring campaign effectiveness
  • Personalizing ad content based on your interests
  • Retargeting across different platforms
  • Analyzing conversion rates and ROI

Duration: Up to 13 months

Social Media Cookies

These cookies are set by social media platforms when you connect your accounts:

  • Meta (Facebook, Instagram) authentication tokens
  • TikTok API integration cookies
  • Social media sharing functionality
  • Cross-platform content posting
  • Performance metric tracking from social platforms

Duration: Varies by platform (typically 30-90 days)

Specific Cookies and Their Purposes

Authentication & Security

_session_id: Manages user session
auth_token: Maintains login state
csrf_token: Prevents cross-site request forgery
user_preferences: Stores user settings

Analytics & Performance

_ga: Google Analytics user identification
_gid: Google Analytics session tracking
_gat: Google Analytics throttle rate
ss_session: Platform usage analytics

Social Media Integration

fb_access_token: Facebook API access
ig_session: Instagram integration
tiktok_auth: TikTok API authentication
social_metrics: Performance data cache

Campaign & Creator Features

campaign_prefs: Campaign notification settings
creator_filters: Campaign search preferences
dashboard_layout: UI customization
earnings_view: Analytics display preferences
How We Use Cookie Data

Platform Operations

  • Authenticate users and manage secure sessions
  • Remember your login information across visits
  • Maintain your dashboard and campaign preferences
  • Manage social media account connections
  • Track campaign application progress
  • Store payment and earnings preferences

Analytics and Improvement

  • Analyze platform usage patterns and trends
  • Identify popular features and campaign types
  • Measure creator engagement and satisfaction
  • Optimize platform performance and user experience
  • Track conversion rates and campaign effectiveness
  • Identify technical issues and improvement opportunities

Marketing and Communication

  • Deliver personalized campaign recommendations
  • Track marketing campaign performance
  • Measure ad effectiveness across channels
  • Optimize content targeting and delivery
  • Improve user acquisition strategies
Third-Party Cookies

Social Media Platforms

When you connect your social media accounts, these platforms may set their own cookies:

  • Meta (Facebook, Instagram): Authentication, sharing, and analytics
  • TikTok: API integration and content posting
  • Twitter/X: Social sharing functionality
  • LinkedIn: Professional network integration

Analytics Services

  • Google Analytics: Website traffic and user behavior analysis
  • Hotjar: User interaction and heat mapping
  • Mixpanel: User engagement and event tracking

Payment Processors

  • Stripe: Payment processing and security
  • PayPal: Alternative payment processing

Advertising Networks

  • Google Ads: Campaign tracking and conversion
  • Facebook Ads: Social media advertising
  • TikTok Ads: Video platform advertising
Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings:

  • Block all cookies or specific types of cookies
  • Set browser to delete cookies when you close it
  • Block cookies from specific websites
  • Receive notifications when cookies are set

Note: Disabling essential cookies may affect platform functionality.

Cookie Consent Banner

When you first visit our platform, you'll see a cookie consent banner that allows you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie preferences by category
  • Change your preferences at any time

Privacy Settings

You can manage your cookie preferences through your account settings:

  • Navigate to Settings → Privacy → Cookie Preferences
  • Adjust cookie categories as desired
  • Save your preferences for future visits
Cookie Duration and Renewal

Session Cookies

These cookies expire when you close your browser or after a period of inactivity (typically 30 minutes). They are used for temporary data storage and session management.

Persistent Cookies

These cookies remain on your device for a specified period or until you delete them manually. Duration varies by cookie type and purpose.

Cookie Renewal

Some cookies are automatically renewed when you visit our platform, extending their expiration date. You can prevent renewal by adjusting your browser settings or cookie preferences.

International Considerations

GDPR (Europe)

For users in the European Union, we comply with GDPR requirements:

  • Explicit consent for non-essential cookies
  • Right to withdraw consent at any time
  • Transparent cookie usage information
  • Data subject rights regarding cookie data

CCPA (California)

For California residents, we respect your privacy choices:

  • Opt-out of the sale of personal information
  • Control over cookie-based tracking
  • Transparency about data collection practices

Other Jurisdictions

We strive to comply with local cookie and privacy laws in all regions where we operate, including ePrivacy Directive, PIPEDA, and others.

Security and Privacy

We implement security measures to protect cookie data:

  • Encryption of sensitive cookie data
  • Secure cookie flags (HttpOnly, Secure, SameSite)
  • Regular security audits and assessments
  • Compliance with industry security standards
  • Protection against cross-site scripting (XSS) attacks
  • Safeguards against cross-site request forgery (CSRF)

We do not store sensitive personal information in cookies that could be used to identify you without appropriate security measures.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically for any updates.

Contact Information

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

Email: privacy@socialsquare.co

Address: Social Square Privacy Team

Website: www.socialsquare.co

For cookie-related inquiries, please include "Cookie Policy Question" in your email subject line.

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