Terms of Service

Registration

You must create an account to access certain features of our platform. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate.

Account Security

• You are responsible for maintaining the confidentiality of your account
• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account
• You must not share your account credentials with others

Profile Information

You agree to maintain accurate profile information, including your social media metrics and contact information. Misrepresentation of your audience, engagement, or other metrics may result in account suspension.

Campaign Discovery

We provide a platform for creators to discover and apply to UGC campaigns posted by brands. Campaign opportunities are subject to availability and eligibility requirements.

Content Submission

Creators can submit original content for brand campaigns. All submitted content must be your original work and comply with our Content Guidelines.

Payment Processing

We facilitate payments between brands and creators for approved content. Payment terms and amounts are specified in individual campaign agreements.

Analytics and Reporting

We provide performance analytics and insights for your submitted content, including engagement metrics and earnings reports.

Application Process

Creators may apply to campaigns that match their profile and audience. Brands reserve the right to approve or reject applications at their discretion.

Campaign Requirements

• Follow all campaign guidelines and specifications
• Submit content by the specified deadline
• Comply with brand guidelines and messaging requirements
• Maintain professional communication with brands
• Report accurate performance metrics

Content Ownership and Usage

Upon submission and approval, you grant brands the right to use your content according to the terms specified in the campaign agreement. You retain ownership of your original work unless otherwise specified.

Earnings Calculation

Payments are calculated based on CPM (Cost Per Mille) rates and actual performance metrics. Rates vary by campaign, platform, and content type.

Payment Schedule

• Payments are processed within 30 days of content approval
• Minimum payout threshold: $50
• Payment methods: Bank transfer, PayPal, or other supported methods
• Creators are responsible for any applicable taxes

Disputes and Refunds

Payment disputes must be raised within 14 days of payment processing. We reserve the right to withhold payments for fraudulent activity or violation of these Terms.

Prohibited Content

You may not submit content that:

• Infringes on third-party intellectual property rights
• Contains hate speech, discrimination, or harassment
• Includes explicit or inappropriate content
• Misleads or deceives viewers
• Violates platform terms of service (Meta, Instagram, TikTok)
• Promotes illegal activities or harmful behavior

Quality Standards

• Content must be original and created by you
• Video and audio quality must meet campaign specifications
• Content must align with brand guidelines and messaging
• Proper disclosure of sponsored content is required
• Compliance with FTC guidelines for influencer marketing

Your Content

You retain ownership of content you create and submit to our platform. By submitting content, you grant us and our clients a license to use, reproduce, and distribute the content for campaign purposes.

Platform Content

All platform content, including text, graphics, logos, and software, is owned by Social Square or our licensors and is protected by intellectual property laws.

Trademarks

Social Square and related logos are trademarks of Social Square. You may not use our trademarks without prior written permission.

Termination by You

You may terminate your account at any time by contacting us or through your account settings. Upon termination, you will lose access to all platform features and ongoing campaigns.

Termination by Us

We may terminate or suspend your account for:

• Violation of these Terms
• Fraudulent activity or misconduct
• Inactivity for 12 months or more
• Legal or regulatory requirements
• Business decisions or platform discontinuation

Effect of Termination

Upon termination, your right to use the platform ceases immediately. Sections regarding payment terms, intellectual property, liability, and indemnification shall survive termination.

Informal Resolution

We encourage users to resolve disputes informally through direct communication. Please contact our support team for assistance with any issues or concerns.

Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction specified in our Privacy Policy, without regard to conflict of law principles.

Arbitration

Any disputes arising from these Terms shall be resolved through binding arbitration rather than in court, except for disputes involving intellectual property or small claims court actions.