Introduction

Welcome to Social Square (“we,” “us,” or “our”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our creator platform, which connects content creators with brands for UGC (User-Generated Content) campaigns.

By using Social Square, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

We may collect the following personal information:

• Name, email address, and phone number

• Date of birth and demographic information

• Profile information and biography

• Payment information for earnings distribution

• Tax identification information for payment processing

Social Media Account Information

When you connect your social media accounts, we may collect:

• Connected social media account credentials (stored securely)

• Follower counts and engagement metrics

• Public profile information from connected platforms

• Content and performance data from your social media accounts

Campaign and Content Information

We collect information related to your participation in campaigns, including:

• Campaign applications and participation data

• Submitted UGC content and associated metadata

• Performance metrics and analytics of your content

• Communications with brands and campaign managers

• Earnings and payment history

Technical Information

We automatically collect certain technical information, such as:

• IP address and device information

• Browser type and version

• Operating system and device identifiers

• Usage data and interactions with our platform

• Cookies and similar tracking technologies

How We Use Your Information

Platform Operations

We use your information to:

• Provide and maintain our creator platform services

• Process account registration and authentication

• Facilitate connections between creators and brands

• Manage campaign applications and content submissions

• Process payments and earnings distribution

• Communicate platform updates and opportunities

Content and Campaign Management

Your information is used to:

• Analyze and evaluate content for campaign suitability

• Calculate CPM rates and earnings based on performance metrics

• Share content with brands for campaign evaluation

• Provide analytics and insights on content performance

• Facilitate content approval and payment workflows

Platform Improvement and Security

We use collected data to:

• Analyze usage patterns and improve platform functionality

• Develop new features and services

• Conduct research and performance analysis

• Ensure platform security and prevent fraud or abuse

Information Sharing and Disclosure

With Brands and Campaign Managers

We share relevant information with brands and campaign managers for campaigns you apply to or participate in, including:

• Creator profile and demographic information

• Social media metrics and audience insights

• Submitted UGC content for review and approval

• Performance data of approved and published content

• Contact information for campaign coordination

With Third-Party Service Providers

We may share information with trusted third parties, including:

• Payment processors for earnings distribution

• Social media platforms for API integrations

• Cloud service providers for data storage and processing

• Analytics and monitoring services

• Email and communication service providers

Legal Requirements

We may disclose your information if required by law, regulation, or government request, or to protect our rights, property, safety, or that of our users or the public.

Social Media Integration

Our platform integrates with Meta (Facebook, Instagram) and TikTok to enable content posting and performance tracking. When you connect your social media accounts:

• We collect access tokens for API integration (stored securely)

• We access profile information and content performance metrics

• We may post content on your behalf according to campaign requirements

• We track engagement metrics to calculate earnings and CPM rates

• You retain control and may revoke access at any time

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest

• Secure storage of authentication credentials and access tokens

• Regular security assessments and vulnerability testing

• Access controls and authentication mechanisms

• Employee training on data protection practices

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Your Rights and Choices

Data Access and Control

You have the right to:

• Access, update, or delete your personal information

• Download your data (data portability)

• Opt out of marketing communications

• Disconnect social media accounts

• Deactivate or delete your account

Content and Campaign Choices

You can:

• Choose which campaigns to apply for or participate in

• Control which social media accounts you connect

• Review and approve content before submission

• Set preferences for campaign notifications

• Withdraw from campaigns in accordance with applicable terms

How to Exercise Your Rights

To exercise your rights, contact us at privacy@socialsquare.co.
We will respond within 30 days, in accordance with applicable laws.

International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence. These countries may have different data protection laws. We implement appropriate safeguards, including standard contractual clauses and other legal mechanisms, to protect your data.

Children’s Privacy

Social Square is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children under 18. If such information is discovered, we will take steps to delete it promptly.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance platform functionality:

• Essential cookies for core platform operations

• Analytics cookies to understand usage patterns

• Performance cookies to optimize user experience

• Advertising cookies for targeted marketing

You can manage cookie preferences through your browser settings or platform controls.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date. Material changes may also be communicated via email or platform notifications.

Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

Email: privacy@socialsquare.co
Address: Social Square Privacy Team
Website: www.socialsquare.co

For data protection requests, please include “Data Protection Request” in the email subject line.