Privacy Policy

Last updated: November 1, 2025

Introduction

Welcome to Social Square ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our creator platform, which connects content creators with brands for UGC (User-Generated Content) campaigns.

By using Social Square, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

Name, email address, and phone number
Date of birth and demographic information
Profile information and biography
Payment information for earnings distribution
Tax identification information for payment processing

Social Media Account Information

Connected social media account credentials (stored securely)
Follower counts and engagement metrics
Public profile information from connected platforms
Content and performance data from your social media accounts

Campaign and Content Information

Campaign applications and participation data
Submitted UGC content and associated metadata
Performance metrics and analytics of your content
Communication with brands and campaign managers
Earnings and payment history

Technical Information

IP address and device information
Browser type and version
Operating system and device identifiers
Usage data and interaction with our platform
Cookies and similar tracking technologies

How We Use Your Information

Platform Operations

To provide and maintain our creator platform services
To process your account registration and authentication
To facilitate connections between creators and brands
To manage campaign applications and submissions
To process payments and earnings distribution
To communicate with you about platform updates and opportunities

Content and Campaign Management

To analyze and evaluate your content for campaign suitability
To calculate CPM rates and earnings based on performance metrics
To share your content with brands for campaign evaluation
To provide analytics and insights on your content performance
To facilitate content approval and payment processes

Platform Improvement

To analyze usage patterns and improve our services
To develop new features and functionality
To conduct research and analysis for platform optimization
To ensure platform security and prevent fraudulent activities

Information Sharing and Disclosure

With Brands and Campaign Managers

We share your profile information, content submissions, and performance metrics with brands and campaign managers for campaigns you've applied to or been invited to participate in. This includes:

Your creator profile and demographic information
Social media account metrics and audience insights
Submitted UGC content for campaign evaluation
Performance data of approved and published content
Contact information for campaign coordination

With Third-Party Service Providers

Payment processors for earnings distribution
Social media platforms for API integration and content posting
Cloud service providers for data storage and processing
Analytics and monitoring services for platform optimization
Email and communication service providers

Legal Requirements

We may disclose your information if required by law, regulation, or government request, or to protect our rights, property, or safety, or that of our users or the public.

Social Media Integration

Our platform integrates with Meta (Facebook, Instagram), and TikTok to enable content posting and performance tracking. When you connect your social media accounts:

We collect access tokens for API integration (stored securely)
We access your profile information and content performance metrics
We may post content on your behalf according to campaign requirements
We track engagement metrics to calculate earnings and CPM rates
You maintain control over connected accounts and can revoke access at any time

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of sensitive data in transit and at rest
Secure storage of authentication credentials and access tokens
Regular security assessments and vulnerability testing
Access controls and authentication mechanisms
Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights and Choices

Data Access and Control

Access, update, or delete your personal information
Download your data (data portability)
Opt-out of marketing communications
Disconnect social media accounts
Deactivate or delete your account

Content and Campaign Choices

Choose which campaigns to apply for or participate in
Control which social media accounts to connect
Review and approve content before submission
Set preferences for campaign notifications
Withdraw from campaigns according to terms

How to Exercise Your Rights

To exercise any of these rights, please contact us at privacy@socialsquare.co. We will respond to your request within 30 days in accordance with applicable laws.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, which may have different data protection laws. We ensure appropriate safeguards are in place for international data transfers, including standard contractual clauses and other legal mechanisms.

Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform:

Essential cookies for platform functionality
Analytics cookies to understand platform usage
Performance cookies to optimize user experience
Advertising cookies for targeted marketing

You can manage your cookie preferences through your browser settings or our platform settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Material changes may also be notified through email or platform notifications.

Contact Information

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@socialsquare.co

Address: Social Square Privacy Team

Website: www.socialsquare.co

For data protection inquiries, please include "Data Protection Request" in your email subject line.